1) Handling urgent calls, emails, answering customer queries, informing them of delays, arranging delivery dates.
2) Improve the productivity by contacting customers to arrange appointments and ensuring team have high-quality, up-to-date support material.
3) Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
4) Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
5) Making the company's products and services as attractive to potential customers as possible.
Sales Coordinator Requirements:
1) A candidate should have at least bachelor’s degree.
2) 0.5 or more years’ experience in sales / back office. Freshers can also apply.
3) Experience as a sales coordinator or in administration may be advantageous.
4) Computer literacy MS-Word and Excel.
5) Good administrative, organizational, and problem-solving skills.
6) Excellent communication, sales, and customer service skills.
7) The ability to multitask, work in a fast-paced environment.